In 1998, after only a year in the hosting business, we realized that we were going about it all wrong. And so was every other provider out
there. It was about more than just the servers. It was about serving our customers, too. So we built our business around expertly supporting
our customers and managing their mission-critical IT environments and infrastructures. Not with just any support, mind you, but with
Fanatical Support®.
We take on the day-to-day burdens that bog down your IT department, so it can get back to focusing on the important things. That means that you'll never have to implement, update, troubleshoot, patch, monitor, administer, backup data, or worry again. That's what IT hosting means at Rackspace. From building out Windows and Linux servers and highly complex configurations to managing and supporting your environments, mail solutions, storage and data backup. we're here for you 24x7x365. And we're here delivering Fanatical Support.
It's why thousands of customers rely on us to manage their servers and IT services. It's why we're the hosting experts.
Every provider will tell you how great their support, uptime, expertise, guarantees, etc., are. Take a close look. What they're really offering
you is nothing close to what Rackspace does.
The Fanatical Support Promise™
It's our commitment to supporting you the way you expect to be supported. And it's not an empty commitment with nothing behind it. It's actually part of our Master Service Agreement. Doing right by our customers—that's what it's all about. Learn More
Fanatical Support For All
It's our commitment that the last thing any of our customers ever need to worry about is their hosted environment. No matter if you're a one-person shop or a global conglomerate, we do it all, including the worrying, for you. Learn More
IT Hosting. No Worries.
Unlike colocation hosting and other low-end hosting providers, Rackspace immediately reduces the strain on your IT people by taking on the day-to-day burdens of constantly and fully managing a web environment. Learn More
Very Live, 24x7x365 Support
And we don't mean one person manning the desks at 2:00AM. It's teams of experts working at any time on any day. So on the off chance something goes wrong at 3AM, you don't have to wait hours for something to get done about it. Learn More
Your Very Own Dedicated Team
No more call centers. No more dealing with a different person every time you need something. You will know your dedicated Rackspace Support Team and, they'll know you. More importantly, the team is built around your needs, not ours. Learn More
Experts by Any Definition
Hundreds of certified experts, consistent industry awards and recognition and strong technology partnerships all translate into one thing—we are the experts who can help tech savvy customers or those who are just starting to learn. Learn More
100% Network Uptime Guarantee
Our Zero-Downtime Network™ guarantees you get nothing less than 100% Network Uptime. We're so confident in our guarantee that we didn't have to fill it with loopholes, unlike other providers. Learn More
1-Hour Hardware Replacement Guarantee
Sooner or later hardware will break. When it breaks at Rackspace, it's usually fixed before you even know something is wrong. And less hardware downtime obviously means more visitors, users, productivity and revenue.
We take on the day-to-day burdens that bog down your IT department, so it can get back to focusing on the important things. That means that you'll never have to implement, update, troubleshoot, patch, monitor, administer, backup data, or worry again. That's what IT hosting means at Rackspace. From building out Windows and Linux servers and highly complex configurations to managing and supporting your environments, mail solutions, storage and data backup. we're here for you 24x7x365. And we're here delivering Fanatical Support.
It's why thousands of customers rely on us to manage their servers and IT services. It's why we're the hosting experts.
Every provider will tell you how great their support, uptime, expertise, guarantees, etc., are. Take a close look. What they're really offering
you is nothing close to what Rackspace does.
The Fanatical Support Promise™It's our commitment to supporting you the way you expect to be supported. And it's not an empty commitment with nothing behind it. It's actually part of our Master Service Agreement. Doing right by our customers—that's what it's all about. Learn More
Fanatical Support For AllIt's our commitment that the last thing any of our customers ever need to worry about is their hosted environment. No matter if you're a one-person shop or a global conglomerate, we do it all, including the worrying, for you. Learn More
IT Hosting. No Worries.Unlike colocation hosting and other low-end hosting providers, Rackspace immediately reduces the strain on your IT people by taking on the day-to-day burdens of constantly and fully managing a web environment. Learn More
Very Live, 24x7x365 SupportAnd we don't mean one person manning the desks at 2:00AM. It's teams of experts working at any time on any day. So on the off chance something goes wrong at 3AM, you don't have to wait hours for something to get done about it. Learn More
Your Very Own Dedicated TeamNo more call centers. No more dealing with a different person every time you need something. You will know your dedicated Rackspace Support Team and, they'll know you. More importantly, the team is built around your needs, not ours. Learn More
Experts by Any DefinitionHundreds of certified experts, consistent industry awards and recognition and strong technology partnerships all translate into one thing—we are the experts who can help tech savvy customers or those who are just starting to learn. Learn More
100% Network Uptime GuaranteeOur Zero-Downtime Network™ guarantees you get nothing less than 100% Network Uptime. We're so confident in our guarantee that we didn't have to fill it with loopholes, unlike other providers. Learn More
1-Hour Hardware Replacement GuaranteeSooner or later hardware will break. When it breaks at Rackspace, it's usually fixed before you even know something is wrong. And less hardware downtime obviously means more visitors, users, productivity and revenue.
